Understanding processes and improving the way work gets done

The AI Business Analyst apprenticeship strengthens the ability to analyse workflows, understand how tasks fit together and identify improvements that support better performance. Learners build confidence using modern tools for insight, communication and problem solving.

Apprenticeships

What this apprenticeship strengthens

  • Process clarity
  • Communication with stakeholders
  • Analysis of workflows
  • Data supported decision making
  • Problem solving

What learners develop

  • Requirements gathering
  • Process mapping and analysis
  • Stakeholder engagement
  • Change readiness
  • AI supported insight and reporting
  • Workflow optimisation

How learning works day to day

Learners study real tasks, talk to colleagues and map out steps that could be clearer or faster. They practise presenting ideas, gathering information and improving routines in practical ways.

Workplace projects

Typical projects include:

  • Improving a multi-step process
  • Creating clearer templates
  • Automating part of a reporting routine
  • Reducing repeated manual tasks
  • Improving communication between teams

Tools and platforms

  • Microsoft 365
  • Power BI
  • Power Automate
  • Visio
  • Copilot Chat

Who this is ideal for

People who:

  • Enjoy understanding how work happens
  • Want to improve processes
  • Communicate with different teams
  • Support problem solving

Ideal for analysts, coordinators and operations staff.

Progression opportunities

  • Business analysis
  • Project roles
  • Operational improvement

Register Your Interest

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